Web Project Manager Position

TM is a web development and digital marketing agency located in Royal Oak, Michigan.  We build, maintain and help our clients achieve success online for over 19 years now!

We have a Project Manager Position available for the right individual with experience to deliver client services on time and within budget. The selected candidate will manage a variety of clients to include full lifecycle custom software, e-commerce web development. These include oversight of all granular tasks and scheduling.

Our Project Managers are able to instill confidence, interface with all levels of organizations, and manage expectations effectively – particularly at the executive level. Project Managers should have a record of accomplishment of achieving ROI results and can articulate business value. This is a rewarding opportunity for top-notch professionals who truly want to make a difference and make a true impact in this role.

Note: This role is ideal for an individual familiar with the web development process and understands elements of SEO and digital marketing. Think…baking a cake – you know about all the raw ingredients needed, how to prepare, bake, decorate and deliver. You may not do every step but you can envision the process and requirements.

Responsibilities Include

  • Manage all aspects of client projects from requirements, planning, design and strategy through full web development, maintain client relationship post original plan via marketing, continued custom solutions, and site updates
  • Identifying project risks, escalating and driving all necessary resolutions while acting as the central point role between the client and all internal stakeholders
  • Resolve complex issues to ensure client satisfaction in accordance with company policies
  • Ensure project budgets are maintained and potential overruns are addressed proactively with change orders
  • Manages client expectations proactively and reactively as necessary
  • Recognize up-selling and cross-selling opportunities and take initiative to obtain additional business as well as retain existing business
  • Contribute to proposals time estimations that encompass assumptions, constraints, risks, and dependencies
  • Track, manage and follow up appropriately with all customer interactions in a timely manner
    Continually evaluate day to day activities for process improvement opportunities
  • Work cross-functionally to provide world-class client service
  • Prepare and distribute customer progress and activity reports as necessary

Minimum Requirements

  • 2+ years managing software projects / ideally e-commerce projects
  • Superlative interpersonal and communication skills, including polished presentation skills.
  • Adept with project management tools
  • Proven ability to succeed in enterprise-class environments preferable e-commerce.
  • Has a strong knowledge of current trends in e-commerce strategies.
  • Ability to adapt, consult, resolve and drive resolutions
  • Self-motivated, innovative and able to make and “own” their decisions
  • Strong ability to build and maintain relationships

Compensation:

  • Competitive salary, great benefits, not to mention the casual yet dynamic work environment, flexible work schedules.

If you’re interested, fill out the form on this page!